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Reinstall Error - You get an "order has exceeded its activation limit" message on reinstall

When trying to reinstall a Flight1 product using your Flight1 account or a product key, you get the following message:

"The information submitted could not be validated because the order has exceeded its activation limit."

This means that you reached the limit of installs on an order, without reactivating your order through our automated system. This troubleshooter will guide you through the steps to get reactivated.

Do you have access to the order number for the product that needs to be reactivated?

Article ID: 20


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