Flight1.com Ticket Messaging System
Flight1.com uses a Ticket
Messaging System in order to better track and respond to
your requests. Due to the amount of spam, viruses, and e-mail filters
that we encounter, a ticket system is much more effective.
Customer Service! -
Flight1 now offers limited live customer service chat. If you have a customer
service question, you can use this option (do not use for product support
Live Customer Service! - Flight1 now offers limited live customer service chat. If you have a customer service question, you can use this option (do not use for product support questions).
Important: Do not submit technical support questions regarding products. Use our Customer Service pages instead for links to our product support forums or other automated areas that may help address your issue.
Use this page only for:
Important: Please only use the ticket system for the items listed above. Any direct product support, or technical issues other than ECommerce or purchasing issues, should be routed to our other support areas, such as our forum system which has the proper staff to help. Again, visit our Customer Service pages as your starting point for most product support issues.
After you submit your new ticket, you will be given a ticket number. Please write this down! You will also be sent a confirmation mail with the ticket information, but please write the confirmation ticket number down in case you have trouble receiving the confirmation emails. When we respond, you will receive notification that a response is waiting for you, or you can login to check to see if we have responded to your request