If you purchased a product through a 3rd party site, you may be able to convert your so you can access it in the Flight1 Agent.
Important: The Flight1 account email address MUST be the same account used when you activated the serial number originally.
To convert the order to our system:
You should now have the product in the Flight1 Agent Library tab.
Note You will need to use your ORIGINAL serial number to register for any forums. The code given to you after you convert the order will not work in the forums.
If none of the above can resolve your issue, please contact our accounts team using the button below.