your Flight1.com Download Purchase
If you have
made a download purchase using the Flight1.com Software Wrapper, you can
find many of the services you will need regarding your purchase on this
One of the
most common requests is for replacement key files, lost passwords or certificates,
or for the reactivation of key files that have been over used or submitted
with an invalid password multiple times. Other requests are for maintenance
of your key file or order information. Please check the following links
below and make sure you are making a request to the right department.
Some of the services below are automated, so there should be little delay
here to obtain a replacement key for your downloaded product
Key files were originally saved in the "C:\Company Name"
folder, with "Company Name" being the company that
is marketing the software. Keys are also saved in a backup folder
that you likely selected during the purchase process. Check
these locations before you submit a request for a replacement
here to have your e-mail address changed on an order
you may have a change in an e-mail address, made an error in
the submission of your e-mail address, or need a password reset
on your order and it requires a correct email address. Note:
You must be able to provide certain verifiable information about
your original order for us to be able to change information
associated with your order.
Flight1 Account Login Passwords
you opened a Flight1 account, you can get your password here.
Flight1 accounts allow for easier access to features of Flight1.com,
including easier order tracking and product reinstalls.
Orders to your Flight1 Account
can be assigned to your Flight1 account. This allows you to
take advantage of some of the newer features of our ecommerce
system, including keyless reinstalls, and more. Please note
that products are being migrated to the new wrapper, so some
orders may not be able to take advantage of this feature yet.
general Questions and Answers about the Flight1.com Software wrapper,
follow this link:
the Flight1.com Software Wrapper (with technical questions and answers)
issues, please make
a submission to our Customer Service department or visit www.simforums.com.