The Flight1 Wrapper was the main ecommerce delivery system for many years for Flight1.com. Although we have moved to the Flight1 Agent, some vendors still use our legacy wrapper. We also use it on some of our legacy products that are no longer supported. Instructions on how to find and reinstall your product are below.

Important: Flight1 no longer supports reinstallation using product .key files. We only support reinstallation using a Flight1 Account. Although product keys still work and are distributed with our legacy Flight1 Wrapper, our support staff can only help you when you reinstall with an account.

How to find your product:

1. Log in to your account by clicking here.
2. Select the "View Flight1 Orders" button.
3. Find the product in the list and select the URL. Follow the instructions presented to download the product. In most cases the product should be available, however some legacy products from third parties may no longer be available. Note: You may be directed to the Flight1 Agent or to the Flight1 EZ-Agent for reinstallation on some products..

IMPORTANT: If your Flight1 account password has changed, you will need to press button "1. Optional Flight1 Login" in the main screen and update the information there. Make sure to select OK after updating.

Reinstall using the Account method. You will use the "Click Here to Reinstall" button (see circle #2 below on the right side).

You will select the "Reinstall using your Flight1 Login and Password" option.

Enter your email and password in the boxes as shown above, then select the Validate button.

If you get an error that the order has exceeded its activation limit, you can reactivate it yourself by clicking here.

If you cannot connect to our server on an older PC, make sure TLS 1.2 is enabled on your system. See this article for more information.

If you cannot locate your order in your accounts, you can submit a request to our accounts team below. Make sure you provide us any previous email addresses, order numbers, and street address you may have used.